These terms and conditions apply to interactions with Dragonfly Covers, the website located at www.dragonflycovers.com, and the services we provide.
Dragonfly Covers is dedicated to making our services the best they can be, but sometimes things go wrong. By accepting these terms and conditions, you agree to using our website and purchasing our products and services without any kind of warranty (express or implied). We do not guarantee that our services will be secure or available at any particular time or location, or that the product you purchase will be free of faults. You use Dragonfly Covers’ services at your own risk.
Limitation of Liability
To the fullest extent permitted by law, Dragonfly Covers shall not be liable to you with respect to use of the site, the content, the materials contained in or accessed through the sites (including without limitation any damages caused by or resulting from reliance by a user on any information obtained from Dragonfly Covers), or any damages that result from mistakes, omissions, interruptions, deletion of files or email, errors, defects, malware, delays in operation or transmission or any failure of performance, whether or not resulting from communications failures, theft, destruction, unauthorised access to Dragonfly Covers’ records, acts of God, alien invasions, the rise of zombies, or ancient curses. Dragonfly Covers shall furthermore not be liable to you for any indirect, special, incidental, consequential, punitive or exemplary damages, including, without limitation, damages for loss of goodwill, lost profits, theft or corruption of user information, or the inability to use the site or any of its features. Your sole remedy is to cease use of the site.
The intellectual property rights in content and software made available to you on or through this website remains the property of Dragonfly Covers or our licensors and are protected by copyright laws and treaties around the world, unless sold to you through a mutual agreement, after Dragonfly has received the full payment for the product. Any other content on this website can be stored, printed, or displayed solely for your own personal use, but not published, manipulated, distributed or otherwise reproduced in any format. Nor may you use any such content in connection with any business or commercial enterprise.
Pricing and Payment
Prices are liable to change at any time, but changes will not affect orders we have already received. The Dragonfly Covers website contains a number of products, and it’s always possible that, despite our best efforts, some products may be incorrectly priced. In the event you order a wrongly priced product we will inform you of the mistake before the order is confirmed and processed. If the price listed on the website is higher than the original price, you will pay the original price. If the listed price is significantly lower than the original price, you will be offered a discount on the original price, with the right to reject the offer and cancel your order.
Payment is done when the product is finished for delivery. After payment has been received, your product will be sent to you via email, normally within 24 hours. All payments are made via PayPal, where you can choose between debit card, credit card, bank account payment, or paying with a PayPal account.
Cancellations, Returns, and Refunds
Cancellation of an order is possible until the product has been sent. Full refunds can be offered until customisation work starts on the ordered product. Once customisation work has started, you can cancel your order for a partial refund.
The products sold by Dragonfly Covers are digital files, and as such, not refundable once delivered. If there is something wrong with the file, we will instead send you another copy or a different file format, whichever you prefer.
You agree that all matters relating to your access to or use of our site and services, including all disputes, will be governed by the laws of Sweden.
Dragonfly Covers can be contacted through the form here: www.dragonflycovers.com/contact